service delivery


Municipalities have to up their game

Municipalities have to increase the pace of service delivery to reciprocate the voters’ trust shown during the local government elections, Eastern Cape Local Government MEC Mlibo Qoboshiyane said on Thursday.

Qoboshiyane was speaking at the opening of the Eastern Cape SA Local Government Association (Salga) conference.

“Municipalities need to contribute towards responding to the five priorities of government; which are creating decent work and sustainable livelihoods, education, health, rural development and agrarian reform and the fight against crime and corruption,” said Qoboshiyane in a statement.

He said municipalities had to “up their game” and deliver on all the five priority areas.
The duty of councillors and officials was to deliver services that encouraged development in local municipalities and to be local governments which allowed people to participate in council and ward meetings.

He added that discussions during the conference should encourage those who had attended to exercise financial integrity and effective financial control in municipalities.

Credit to: News 24 and Sapa

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Residents outraged over Ficksburg death

Emotions boiled over in the Free State town of Ficksburg yesterday with residents baying for the blood of the policemen who allegedly killed a protester.

Protesters in Ficksburg set three buildings alight after the death of Andries Tatane. Photo courtesy of Times Live.

At least three buildings were burned down and streets were blockaded.

The day before, Andries Tatane was beaten and shot dead, allegedly by a group of policemen.

The vicious assault by at least six policemen shocked the nation when it was shown on prime-time TV news bulletins.

Last night, police and thousands of residents of Meqheleng, Tatane’s home township, and of neighbouring townships, were still locked in a tense stand-off.

Entry to the area was restricted as violence flared. Residents threw a variety of missiles at the police, including petrol bombs.

What was meant to be a peaceful demonstration against service-delivery failure turned violent on Wednesday after police repeatedly struck Tatane with batons, kicked him and allegedly shot him twice.

Footage of the 33-year-old married father of one collapsing in front of the protesters, and dying about 20 minutes later, has been described as damning evidence of police brutality.

It incited anger that yesterday led to hundreds of protesters setting alight the Ficksburg offices of the departments of home affairs and of public works at midday.

Several schools closed as pupils – some of whom Tatane tutored in maths, science and Afrikaans – joined the protest.

“They killed Andries like a dog and they expect us to listen to them,” said one protester.

“Voetsek! Our lives are worth much more than just an apology after their reckless actions. The police are murderers,” he said.

Protest-march organiser and chairman of the Meqheleng Concerned Citizens group, Sam Motseare, said: “The community is very angry as a result of what unfolded yesterday.”

Motseare described the attack on Tatane as “police brutality typical of the apartheid system”.

Tatane’s family has demanded answers from the police.

The family yesterday went to the spot where he was killed. Tatane’s wife and siblings wept as a priest prayed that his soul would find peace – and for those responsible to be brought to book.

“It has been a very difficult two days,” said Tatane’s brother, Lefu. “It still seems so unreal. We have to start making funeral arrangements, but it hurts too much.”

The family home has been inundated with visitors paying their respects.

A team from the Independent Complaints Directorate was sent to investigate the killing and has been ordered to finalise the case quickly.

Directorate spokesman Moses Dlamini said the postmortem would be conducted today.
“Following the completion of all investigations, we will send our findings to the Director of Public Prosecutions to make a decision. The police will have to decide on what actions to take against any policemen implicated,” said Dlamini.

None of the police officers involved in the attack has been suspended, but they have been transferred to other areas.

National Police Commissioner Bheki Cele’s office refused to comment, saying Police Minister Nathi Mthethwa had already spoken about the case.

Neither of them has visited Tatane’s family.

Mthethwa urge the public to allow the investigation to take its course.

“From where we are, it will be improper to draw conclusions on the incident but [we] remain confident that an impartial investigation will inform us what transpired, who was in the wrong and so forth,” he said.

Mthethwa said he was confident that the Independent Complaints Directorate would investigate the incident without delay and “without fear or favour”.

But Human Rights Commission chairman Lawrence Mushwana called for tough action against the police officers who had been involved in the attack on Tatane.

“The commission is concerned about what appears to be a trend around the country whereby the human rights of innocent residents are violated by members of the police when they exercise their constitutionally guaranteed right to use protest as a form of expression to raise legitimate socio-economic concerns with their elected representatives.”

Mushwana said the alleged conduct of the police contradicted section 205 of the constitution, which provides that members of the police have a duty to, among other things, “maintain public order, protect and secure South Africa’s inhabitants, and to enforce the law”.

Credit to: Times Live

Read related news on The Mobilitate Witness:

Police allegedly kills service delivery protester

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Municipalities “taken-over” by ratepayers

Three ANC-run municipalities have been “taken over” by their ratepayers to ensure service delivery.

Ratepayer groups in Sannieshof, in North West, and in Ngwathe and Mafube, in the Free State, have taken over control of basic services such as disposal of sewage and waste removal.

The ratepayers’ rebellion has a backdrop of growing citizen activism across South Africa – 30 other ratepayers’ associations have refused to pay up to R10m in rates and taxes.

Twenty municipalities have gone bankrupt and have been put into administration.

It is service delivery issues such as these that the DA is exploiting in the run-up to the May 18 local government elections.

The party’s campaign is highlighting the ANC-led municipalities’ poor service delivery records – contrasting them to those of the DA-run Midvaal and Cape Town. As the ANC prepares to announce its councillors and mayoral candidates, it is battling to stop members standing as independent candidates in the elections.

The chairman of the Sannieshof Residents and Ratepayers’ Association, Carin Visser, said residents took over the delivery of services in 2008 when they realised that the town, which does not have waste-removal trucks, was “collapsing”.

“We [the ratepayers association] clean the streets. We maintain the graveyards, we repair street lights and supply bulbs. We repair pumps and do all the essential things. Retired engineers help us,” she said.

Visser said the water in the town was dirty and they encouraged residents to use bleach to purify it.

“People don’t have a problem with paying. They have a problem with paying into a bottomless pit. This town had completely collapsed.”

Visser said the waste-water treatment plant stopped working “a long time ago” and raw sewage could soon spill into the Harts River, which is about 500m from the plant.

But Sannieshof, which falls under the ANC-led Tswaing municipality, has an administrator, Tiro Mose, who earns about R150000 a month. Acting town manager Sonwabo Ngcobo, who also “earns in that region” and claims a monthly travelling allowance of about R26000, has not produced an annual report, financial statements or tabled this year’s budget.

According to section 139 of the constitution, an administrator’s duties include stabilising water and electricity supply, refuse collection, sewage disposal, implementing housing policies, delivering health services and establishing sound financial management.

But Visser said the town was worse off than when it was without an administrator.

The town’s mayor, Manketsi Tlhape, said the withholding of rates by residents was adding to the town’s many problems.

“It’s a poor municipality and many people cannot afford services. We do have a problem with the septic tanks. We have very old infrastructure and pipes are leaking. We have old trucks and no graders,” she said.

Tlhape blamed Mose and Ngcobo for failing to prepare annual reports, financial statements and table the budget in January.

Mose could not be reached for comment.

Ngcobo said the municipality had taken over the administration – despite Visser showing The Times an invoice for R35000, which she recently paid for the municipality’s tractors to be fixed.

The budget, Ngcobo said, would be tabled today.

Resident Alfred Solwane vowed to vote DA in the coming local elections.

He wants “basics like toilets, water, roads and houses”.

In Mafube municipality, which runs Frankfort, Villiers, Cornelia and Tweeling, in the Free State, the residents also provide essential services.

“In December, we spent three days non-stop repairing water pumps,” said local residents’ association chairman Pieter van der Westhuizen.

“We also assist with filling potholes and cleaning the cemetery. We do waste removals ourselves. This municipality is technically bankrupt,” he said, adding that residents started helping last year when they realised that delivery of services had broken down.

Mafube owes the Department of Water Affairs about R29m and Eskom R20m for electricity.

Residents of the Ngwathe municipality – responsible for Heilbron, Parys and Vredefort, Koppies and Edenville – said they have started to take over delivery of essential services.

Parys Public Municipal Watch acting chairman Sanette Kruger said they opened a trust account three months ago and then started helping with essential services.

“We are moving in that direction. We will attempt to take over services if they don’t improve,” Kruger said, adding that the town often goes without water.

The association recently took the municipality to court for cutting off electricity and dumping raw sewage into the Vaal River.

But Co-operative Governance spokesman Nkanyiso Ndadane said withholding rates was illegal.

“Such action is illegal but the department has taken the route of engaging with the associations to find common ground and get them to pay into the municipal coffers,” he said.

He said the department was negotiating with the ratepayers associations to reclaim the services, to “allow the municipalities to fulfill their constitutional mandate”, and to hand over to the local authorities the money in the trust accounts.

Credit to: Times Live

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Zandfontein protestors unhappy with ward candidate

Zandfontein residents protesting on Beyer Naude Drive on Wednesday morning were mainly unhappy with their current ward councillor candidate. They allegedly demanded that the councillor should step down as candidate and that a new ANC councillor should be added to the list, Eyewitness News reports.

Police fired rubber bullets at the group of protesting residents who had blocked off Beyers Naude Drive near Honeydew.

“The situation is tense and the road is blocked,” said Lieutenant Colonel Lungelo Dlamini on Wednesday.

88 arrests were made for public violence.

The protest started shortly before 06:00 and the residents threw stones and burning tyres on Beyers Naude Drive and Peter Road, said the Johannesburg metro police.

A large contingent of police was at the scene at about 6.30am.

“Motorists are advised to avoid the area as there are officers present and the road had to be blocked off,” Chief Superintendent Wayne Minnaar said.

Credit to: Eyewitness News, News 24 and Sapa

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Reshuffle should speed up E.C service delivery

Opposition parties last week said any Cabinet reshuffle in the Eastern Cape should seek to improve service delivery rather than fuel factional fights within the ruling party.

The Daily Dispatch reported recently that ANC provincial leaders had ordered the party’s working committee to recommend to Premier Noxolo Kiviet on a Cabinet reshuffle and restructuring of the administration.

This came after President Jacob Zuma reshuffled his national Cabinet . Mpumalanga and Gauteng have already followed suit.

The provincial ANC will hold a special provincial executive committee (PEC) meeting in two weeks’ time to decide on a Cabinet reshuffle and provincial government restructuring.

Congress of the People (Cope) spokesperson Nkosifikile Gqomo said a looming shuffle should be informed by a willingness to speed up service delivery.

“We hope that unlike the national Cabinet reshuffle, it will be not about a witch-hunt but deal with non-performers,” Gqomo said.

He added that the departments needing reshuffling were health, transport and local government.

“Health (under MEC and ANC chairperson Phumulo Masualle) is in chaos. As we speak its finances are in a shambles,” he said.

The Democratic Alliance’s leader in the provincial Legislature, Bobby Stevenson, also said any reshuffle in the Eastern Cape should improve service delivery.

“We cannot allow factionalism to rear its ugly head and unleash a bloody cycle of political back- stabbing and infighting.”

Stevenson said changes were needed in some departments.

“Health and education are simply not performing.

“Housing is not meeting its targets for service delivery, with only 3395 houses out of a target of 22000 houses being delivered so far this year.”

Leader of the United Democratic Movement in the Legislature Max Mhlati said he believed any shuffle would seek to align factions within the ANC.

“There is one faction in the PEC that now wants to install its comrades in the Cabinet.”

Mhlati said the reshuffling should take place in the education, health, housing and agriculture departments, but he was doubtful if reshuffling would happen in those departments.

“It will show who is in control of the ANC in the province as it is not about service delivery and who is not performing.”

Mandla Galo, of the African Independent Congress , said the ANC needed to explain the rationale behind the planned reconfiguration of provincial government, which would see some departments merged into one.

Galo said the ANC-led government should rather focus on strengthening existing and poorly performing departments.

“There is no need to cluster departments unless that will result in the departments functioning better.”

South African Communist Party provincial secretary Xolile Nqatha said any reshuffle would reposition the Eastern Cape to ensure improved service delivery.

“If there is a government that needs a turnaround, it is the Eastern Cape provincial government,” Nqatha said.

He added that the SACP had noted media reports about a possible reshuffle.

“We will await the engagement with the alliance components. If that is the route that will be in line with the alliance summit resolutions,” Nqatha said.

Credit to: Daily Dispatch Online

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Ramokgopa to run Tshwane like a business

The new mayor of Pretoria, Kgosientsho (Sputla) Ramokgopa, believes residents deserve better service delivery and he expects a report about corruption in the Tshwane metro police within two weeks.

Ramokgopa, who took over from Dr Gwen Ramokgopa, his aunt, said he would manage the municipality like a business, not like a government institution.

“In a business you pay for services rendered and I believe the the people of Pretoria deserve outstanding service delivery.

“We have to improve the lives of the people in this city.”

His priorities are the municipal billing system, potholes, streetlights, waste removal and high crime levels.

Ramokgopa said he had a talk with all the heads of departments at the Tshwane metro police yesterday. Corruption within the metro police was one of the discussion points.

Ramokgopa also addressed journalists on invitation from the national press club and said the municipality has cash flow problems.

“I don’t have a new master plan and it is the end of the term that started in 2006. The only thing that I want now is good corporate governance.

“My focus will be on management level. If things repeatedly go wrong, there is no place for you here,” said Ramokgopa.

Credit to: Beeld

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Transport drives service delivery

Government, civil society, the City of Johannesburg’s transport officials and other role players thrashed out transport-related issues, from potholes to traffic flow, at a seminar last week to cap transport month.

Under the theme “A decade of service delivery”, the seminar at the Joburg Theatre complex last Thursday covered a number of issues.

They included the re-patching of potholes, the lack of maintenance in some suburbs, the preserving of infrastructure and proactive rather than reactive measures of dealing with service delivery concerns.

New mechanisms of dealing with traffic flow were discussed, including innovative ways to curb fatalities on roads and enforce the law.

The Johannesburg Roads Agency (JRA) pledged to introduce new measures and technology to effectively fix potholes and to address the issue of incapable workers and delayed work.

In roundtable discussions delegates mentioned that construction workers needed to be motivated more in order to execute tasks effectively.

Residents were advised to start taking ownership of infrastructure and protect it from being vandalised.

Dudu Maseko, managing director at JRA, said the outcomes of the seminar were in line with what the JRA had envisaged.

“We had called some partners to talk to us about how best we can serve the community. We also looked at the gaps in terms of provision of services,” she said.

The seminar also examined service delivery shortfalls and the challenges that continue to hamper the effective delivery of essential services.

Arguments were centred on encouraging people to subscribe to the City’s five transport values, cooperation, ubuntu, accountability, honesty and respect.

Credit to: City of Johannesburg

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W.Cape releases plans to step up service delivery

Western Cape Local Government MEC Anton Bredell yesterday said service delivery needed to be stepped up drastically at municipal level.

The Western Cape government released its strategic framework for the department.

It also tabled a list of challenges including poor planning and a lack of communication with national government.

Bredell believes the province’s municipalities have not received the proper backing of his department in the past two months.  

He said the revamped integrated development plan would improve communications between the three spheres of government.

He added they had to meet the demands of people living in poorer areas as they have to travel far to get official documents such as identity documents.

The department is also looking to establish more mobile thusong centres to help cope with the demand.

Western Cape Premier Helen Zille said as relations between local officials improve, they could tackle bigger issues such as unemployment.

Credit to: Eyewitness News

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Zuma meet with DGs about service delivery

President Jacob Zuma is satisfied with the way government works but has ordered Director Generals (DGs) to tighten the screws on corruption.

Zuma expressed his satisfaction at progress made in changing the way the public service works to improve service delivery.

He met with a task team representing Director Generals of government departments in Cape Town on Tuesday.

He first met the DGs and their deputies in April this year.

The task team presented a comprehensive report on the work being done to solve the problems identified by Zuma in April, the presidency said in a statement.

He was satisfied with the work done thus far.

“The DGs understand what we are trying to do, and that is important because they run the government departments that must get the work done,” Zuma said.

 However, the President said change was still needed, in order to improve the perceptions the general public had about public service.

“The experience of government for most people is a frustrating one and that should not be the case. People wait for long hours for services in hospitals, pension pay points, municipalities and other service points.

“Since we have highly skilled managers, budgets and other resources, what is the problem? Why is the public service not working in an efficient, effective and caring manner as it should?”

He also cautioned against the excessive use of consultants in government, saying it must come to an end.

“We appoint people on merit on the basis that they say they know the work they have applied for. As soon as they join the department, they employ consultants and government has to pay huge sums of money. This cannot be allowed to continue,” Zuma said.

He also emphasised that the local government sphere should not be neglected in the government renewal exercise, as there was a lot of work that had to be done to improve the functioning of municipalities.

A multi-agency working group, including the SA Revenue Service, Financial Intelligence Centre, Auditor General, Special Investigating Unit, and SA Police Service were working on preventative, as well as enforcement measures, to deal with procurement-related corruption within government.

Government would also continue to work with labour to improve working conditions generally, and the shortage of staff in some sectors of the public service.

The next meeting would take place in January 2011 after the Cabinet Lekgotla.

Credit to: BuaNews

 

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Municipalities failed to spend R2.2bn

Cadre deployment is the reason municipalities across the country failed to spend infrastructure grants of almost R2,2bn in the 2009-’10 financial year.

This according to the Democratic Alliance’s spokesman on co-operative governance, James Lorimer.

The annual report of the Department of Co-operative Governance and Traditional Affairs, released on Friday, showed that municipalities received a subsidy of R8.7bn from the Treasury for infrastructure developments. Some municipalities did not use a cent of the subsidy, with municipalities in rural areas being the main offenders

“Whenever there is service delivery protests the government line is that municipalities are under-resourced and services cannot be maintained and infrastructure upgraded because of this lack of cash. The annual report shows it is rather an inability to spend money on things that improve people’s lives that is responsible for the failure to deliver. This inability to spend can be blamed on weak municipal government. The reason for this weakness, in large measure, is cadre deployment. As long as people are appointed on the basis of political loyalty rather than ability, we will have weak municipal governments,” said Lorimer.

Mobilitate News reported about the Municipal Systems Amendment Bill yesterday. The bill seeks to depoliticise municipalities and ensure that provincial and local governments appoint skilled people. (see the full story here)

The subsidies in question are a main component of the government’s programme for sustainable service delivery at a local level but more than R2bn is lying in municipal bank accounts.

Many municipalities have been torn apart by service delivery protests that have seen significant damage to the infrastructure that was in existence.

Local government across the country has also been plagued by poor infrastructure maintenance and a lack of capital spending on waste water treatment plants, resulting in a slew of reports about raw sewage being discharged into rivers and streams.

Mpumalanga (38%), North West (39%) and Free State (34%) returned the most money. The Western Cape, KZN and Limpopo spent most of their allocated funds. Only the municipalities in the Western Cape managed to spend 100% of the infrastructure grant funds allocated to them.

The following table shows the municipalities who spent the least of their annual grant:

North West: R352 million (39%)

Mpumalanga: R354 million (38%)

Gauteng: R104 million (37%)

Free State: R267 million (34%)

Eastern Cape: R593 million (31%)

Northern Cape: R144 million (43%)

Also see what Yunus Carrim, Deputy Minister of Co-operative Governance, had to say about poor service delivery at a conference for municipal finance officers in Durban yesterday here.

Credit to: Business Day, News24 and Bloomberg

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